Booking information


Payment Options:

  • Cash in the accommodation

    Payment must be received by us before departure:
  • Advance Transfer (the account details will be sent to you upon request from us)
  • Online banking on site

The general terms and conditions for the hotel industry (AGBH) are applied.


Cancellation fees:

  • Cancellation up to 2 months before the date of arrival - free of charge
  • Cancellation from 2 months to 6 weeks prior to the date of arrival = 50% of the total price
  • Cancellation from 6 weeks to 2 weeks prior to the date of arrival = 70% of the total price
  • Cancellation within the last 2 weeks prior to the date of arrival = 80% of the total price.

For a late arrival we charge 100% of the room/apartment rate, for an early departure – 90%.

For "in case something happens" it is worth taking out travel cancellation insurance! It does not cost much, but secures you in case of emergency.

Our recommendation: www.start.europaeische.at