All the information you need for your holiday


Check-in

3:00 PM - 6:00 PM (earlier check-in possible upon request and subject to availability)
Arrival after 6:00 PM: please notify us in advance (by phone or email)

Check-out

8 a.m. - 10 a.m.

Booking

Only binding after mutual confirmation via email or post

down payment

25% of the booking price. You will receive the necessary bank details with your booking confirmation. In case of late arrival or early departure, we will charge 100% of the room price from/to the agreed date. The reservation is only confirmed upon receipt of the deposit.

dogs

Only on request; €10 per room; €15 per apartment (excluding food); dogs are not allowed in the breakfast room.

Cancellation policy
  • Cancellation up to 4 weeks before arrival - free of charge
  • Cancellation up to 2 weeks before arrival - 50% of the travel price
  • Cancellation up to 1 week before arrival - 90% of the travel price
  • Cancellation less than 1 week before arrival, late arrival, early departure - 100% of the travel price

We recommend taking out travel cancellation insurance; it doesn't cost much and you're covered in case of unforeseen circumstances!

Our recommendation: www.start.europaeische.at

Payment terms

 

Cash payment at the accommodation

Payment must be received by us before departure:

Advance bank transfer (we will provide our bank details upon request)

Online banking on site
The General Terms and Conditions for the Hotel Industry (AGBH) apply.

parking

free of charge directly at the house

Smoke

Not permitted anywhere in the house; permitted on balconies and in front of the house with due consideration for other guests.

Breakfast

Included in the room rates; can be booked additionally for the holiday apartments (15,- per person).

Internet

Wi-Fi is available throughout the house.

Achenseecard

Included: free use of buses and cross-country ski trails; numerous offers and discounts in the Achensee region (hiking program; children's program; museums, atoll, etc.)

bus stop

1 minute walk away (free travel with booking confirmation from Jenbach train station)